The payoff that makes all these caveats worth navigating is that the reluctant, moonlighting manager has better things to do than come up with, propagate, and tolerate bullshit procedures, policies, and busy-work. When the choice of time is between creation and management, the favorite activity tends to be the former. (View Highlight)
The moonlighting manager’s best work is when their work is not needed at all. When people are entrusted to simply do the right thing the bulk of the time, and that we only need to calibrate occasionally, not constantly. (View Highlight)
